Tech-Pro offers project based IT consulting engagement services in the following areas:
ADOBE
- ROI Assessments related to Adobe projects
- ROI Justified Workflow/Forms/Imaging projects
- Adobe Technology Implementations
MICROSOFT
- .NET Development projects
- Enterprise System Integration projects
PROJECT MANAGEMENT
- Establish Strategic PMO
- PMO Management
- PMO Assessment
QUALITY ASSURANCE
- QA Process Assessment
- Manual to Automated QA Process Transformation Management
- QA Process Deployment
- QA Process Re-engineering
- QA Tool Selection and Integration
- Defect Management Implementation
- Specialized QA Tool and Process Training
TECHNOLOGY DEPLOYMENTS
- New PC/Laptop Installations
- IT Move Projects
- Software Installs/Upgrade Projects
- Email Conversion Projects
- Network Hardware Installations (Routers, Hubs, VPN, Cat 5 Cabling)
IT PROCESS CONSULTING
- ITIL Processes Development for Incident, Problem, Change and Service Level Management
- Service Level Agreements and Management Reporting
- Operational Level Agreements
- Customer Satisfaction Measurement Programs
- Policies and Procedures
- Help Desk Assessments – 1 week
- Customer Service Training – 1 day course
OTHERS
- Identity Management Strategy and Planning
- Identity Management Program Implementation
- IT Strategy and Planning Creation and Implementation|
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