Tech-Pro teams have used our proven methodologies to deliver quality project results from software development to quality assurance rollouts.

Tech-Pro offers project based IT consulting engagement services in the following areas:

• ROI Assessments related to Adobe projects
• ROI Justified Workflow/Forms/Imaging projects
• Adobe Technology Implementations

• .NET Development projects
• Enterprise System Integration projects

• Establish Strategic PMO
• PMO Management
• PMO Assessment

• QA Process Assessment
• Manual to Automated QA Process Transformation Management
• QA Process Deployment
• QA Process Re-engineering
• QA Tool Selection and Integration
• Defect Management Implementation
• Specialized QA Tool and Process Training

• New PC/Laptop Installations
• IT Move Projects
• Software Installs/Upgrade Projects
• Email Conversion Projects
• Network Hardware Installations (Routers, Hubs, VPN, Cat 5 Cabling)

• ITIL Processes Development for Incident, Problem, Change and Service Level Management
• Service Level Agreements and Management Reporting
• Operational Level Agreements
• Customer Satisfaction Measurement Programs
• Policies and Procedures
• Help Desk Assessments – 1 week
• Customer Service Training – 1 day course

• Identity Management Strategy and Planning
• Identity Management Program Implementation
• IT Strategy and Planning Creation and Implementation